Uptown Aces is a fairly new casino, with only five years under its belt. But what do the Uptown Aces Casino reviews say about it compared to other small casinos?
The Player Experience
The Uptown Aces site has a nice, neon-themed design that spaces everything out well. Finding specific types of games is easy, and you can get almost anywhere on the site in under three clicks. You can even access the mobile site on the desktop, something that many casinos overlook. In addition, there’s a button to download the app and/or desktop client on almost every page.
The casino itself doesn’t lean towards a particular audience. Both long-term gamblers and new players will feel welcome playing here.
Like many online casinos, slots make up the majority of Uptown Aces’ games. However, there’s still a large selection of games in total, from normal slots to table games. With over 120 games to choose from, most players will be able to find at least a handful of games they really enjoy.
On top of that, there’s also multiple different forms of video poker. If you find regular slots too boring, you can play progressive games, or try one of the specialty games on the list. The casino hosts daily tournaments and events, which any player can take part in.
All games are available on all platforms, either in browsers or an app/client. Although it emulates the style of a Las Vegas casino, it’s much easier to adapt to if you’ve never gambled before.
In Other Countries
For legal reasons, Uptown Aces cannot accept players and customers from:
- The Netherlands.
- U.S. Minor Outlying Islands.
- U.S. Miscellaneous Pacific Islands.
- U.S. Virgin Islands.
- The United Kingdom.
- The United States.
Outside of these countries, you should be able to access games and services as normal.
There aren’t many Uptown Aces Casino reviews that focus on the customer service. Most examples seem positive, with only a few notable issues or one-time problems. Support is quick to respond and friendly, with only the occasional mistake from the staff.
You can contact them directly through a 24/7 live chat. They also respond to emails, telephone calls, and Skype interactions. If you’re only dealing with a minor problem, you can check the FAQ page for advice first.
When you’re trying to withdraw money, you can use multiple different methods, including:
- Bank Wire
- Money Transfers
Depositing money is similarly easy, allowing you to use:
- American Express
- EZ Voucher
- ECO Card
- Direct Money
- Money Transfer
The minimum cash out amount varies, but it’s usually somewhere between $25 and $100. This can be increased by fees or conversion taxes on certain options.
Uptown Aces offers a variety of bonuses and boosts, including things like:
- Varying amounts of free spins on the Pig Winner slot game.
- 88 free spins on the Nova 7 game.
- 10$ no deposit bonus.
- A range of weekly promotions and bonuses.
- Daily jackpot bonuses.
- 25% cashback for users who choose to use no bonuses.
Many of these bonuses are changed at regular intervals, and you can check many of them on the Uptown Aces site.
Although it’s not mentioned in many Uptown Aces casino reviews, the site has a VIP system. This system allows you to earn more levels and better bonuses as you interact with the site. Each level is based on your account age, purchases, betting level and earned points. Bonuses include things like deposit bonuses, cashback, extra betting money, and faster withdrawals.
This system doesn’t lock any games behind it, meaning that it won’t affect players who don’t have it. However, dedicated players can use it to earn benefits through continued playing.
To join the system, you need to make sure that all your security information is correct. This is simply for safety reasons.
There isn’t much to say about the site’s security, other than that it works well. You aren’t forced to send a lot of personal data across (unless you’re joining the VIP club). All transactions are properly encrypted, and support is easy to contact. Even if something happens to your account, it’s easy to get in touch and rectify the situation at any the time of day.
- Good game selection.
- Fast, friendly support.
- Fair VIP system that doesn’t harm non-VIP players.
- Simple site that’s easy to use.
- Limited games compared to larger casinos.
- Promotions change often, and can disappear at random.
- Restricted in some major countries.
How Trustworthy Is It?
On a 1-10 scale, most Uptown Aces casino reviews would put the site somewhere around an 8 or 9. The friendly support make it great for new players, and it’s not using predatory techniques. If you’re willing to use the VIP system, you’ll find that it doesn’t force you to spend more money than you want to.
Overall, Uptown Aces is a great place for nearly any kind of gambler. Its smaller size makes it a nice change of pace from the big, confusing online casinos you might be used to.
By Zehn Games