BGO Casino isn’t that old, but it’s managed to build up a strong reputation during its seven-year life so far. A lot of reviews are quick to praise their VIP system and game selection. But how does it hold up in reality? And, more importantly, can you trust it with your money?
The Player Experience
The casino’s website is nice and simple, using a lot of vector graphics to make navigation easy. It’s easy to tell which page each button or icon leads to, even on mobile devices. The games catalog itself lays everything out in a neat grid, showing you plenty of options at once.
As a whole, the atmosphere of the site is very ‘clean’. It doesn’t look messy or in-your-face, and it’s easy to find each page. Players who want a straightforward gambling experience will definitely appreciate this. Nothing’s tucked out of the way in places you’ll never find it, so the whole site is accessible straight away.
BGO Casino is licensed under the Isle of Man, which means that it has to comply with certain fairness laws. This is great for gamblers of any type, since it means that none of the games are rigged. In fact, the site is also forced to protect your money in a separate account for extra security.
The site also uses encrypting software to make each transaction or payment safe. In the event that something goes wrong, they’ll do their best to fix the problem themselves.
The casino has over 500 unique games on offer. Around 460 of them are slot games, and the rest are a mixture of various other game types. There are also progressive jackpots on offer, with some having guaranteed jackpots every day. Unlike some other casinos, these games are varied enough to appeal to almost any kind of player.
There are also live games, many of which are card games such as poker. These games are accessible to any player, rather than hidden behind a membership. Bingo is also available.
Overall, there’s a lot more slot games than other types. This isn’t a bad thing, but it can be disheartening to people who prefer table games. Luckily, there’s still a nice amount of variety on offer.
Tournaments are also hosted regularly, allowing you to take on other players. These don’t necessarily have higher stakes, but add a more human element to the gameplay. If you don’t like playing against a random generation AI, this might be what you’re looking for.
In Other Countries
Although it tries to serve as many countries as it can, the casino has had to restrict many of them for legal reasons. This includes:
- The Czech Republic.
- Hong Kong.
- The Netherlands.
- North Korea.
- The Philippines.
- Sierra Leone.
- US Minor Outlying Territories.
- US/GB Virgin Islands.
- The USA.
- The United Arab Emirates.
Unfortunately, this means that a huge amount of countries can’t use the site as intended. This is one of the points that many BGO Casino reviews bring up, and might be why they’re not as well-known as other sites.
However, you can still switch the language to English, Finnish, German or Norwegian. It also accepts EUR, GBP, DKK, and NZD as currencies. Despite being a British-based casino, there’s no issues with currency conversion. It all happens automatically, saving you plenty of time.
Very few reviews have complaints about the customer service. This is a nice change from many other casinos, since it’s one of the most common problem areas they can have. The -accessible live chat makes it easy to get help with problems quickly and reliably.
Support is generally quick to resolve account issues as long as you can verify your identity. Most of the public complaints related to them have been resolved, with only one or two left unsolved. This is definitely a good sign, since it shows that they put in effort to give their players some attention.
In most cases, the payout speed is around 24 hours, with a £20 minimum withdrawal and a £2.50 fee. This varies depending on which service or bank you’re withdrawing to. It’s compatible with a range of different online wallets and major banks, as well as cards. The fee and minimum limit are always the same across all platforms and services.
Despite being smaller than many other online casinos, BGO Casino still offers:
- 10 free spins welcome bonus (no deposit needed).
- 100% match bonus on your first deposit on slot games.
- 50 free spins with your first deposit on slot games.
- 100% match bonus on your first live gaming bet.
- Various promotions to win holidays and tickets to events.
There are also two long-term rewards systems: The Vault and The Loyalty Store.
The Vault is a system that works based on the money you spend. Each time you hit a milestone, you “level up” and get a new boost reward. They start out small, but progress into huge bonuses and large amounts of free spins. There’s no end to this system, so you can keep gaining them forever
The Loyalty Store allows you to earn diamonds for every £10 you bet, which you can use to buy spins and other benefits. These are meant for the short-term, unlike The Vault, but the two can also be used together.
When used properly, you can start to get enough free spins to surpass the deals offered by other casinos. Just remember that you need to get them by spending money, so be responsible with your gaming.
- Excellent customer service.
- A large list of games for all kinds of gamblers.
- Two separate rewards systems, available to all users.
- There’s lots of ways to deposit and withdraw money.
- Plenty of security.
- Undergoes regular inspections to prevent rigging.
- The site restricts users from a lot of countries.
- Many of the games are slot games.
- The site isn’t very accessible without creating an account, so you can’t explore much of it ahead of time.
- Bonuses are based on betting money, rather than being random.
These aren’t major problems in the long run. If you enjoy the site’s game list, it can be a fun experience for casual and experienced gamblers alike.
How Trustworthy Is It?
BGO Casino seems very trustworthy, mainly because of where they’re based. The Isle of Man has a lot of rules in place to prevent exploitation and game rigging. This, along with the laws to keep your accounts safe from theft, makes it a great place to bet.
The fast customer service and support is also a useful addition. Being able to fix account issues in a hurry matters a lot in gambling. When there’s real money on the line, there’s no excuse for poor support and a lack of help on the company’s side.
Overall, BGO Casino probably gets a 9/10 for trustworthiness. It’s extremely secure and careful with its customer’s money, and doesn’t rig any games. The only real downside is their lack of game variety, since most of them are slots. There’s also the issue of rewards based on spending money, which can be a turn-off for careful players.