As a very new casino, it’s no surprise that there aren’t many Dunder Casino reviews around yet. New casinos can always be tricky to deal with, since they don’t have an established reputation. You never know what you’re getting into, and there’s always a chance that things can go wrong for you. However, the few reviews that we can find explain a lot about the casino, as well as the experience it offers.
So, is Dunder Casino just another average casino experience? Or is it something better that might eventually take the top spot? And more importantly, how risky would it be to start gambling there?
The Player Experience
Dunder’s site is very simple and easy to get around. It uses a nice range of different backgrounds and colors, but doesn’t overload users. Even the games page, which you’d expect to look cluttered, is organized into a tile-based layout. Finding your way to different parts of the site is much faster than you might expect.
This is made even easier thanks to the collapsible search bar on each page, which you can use to find games by name. The bottom of every page also has links to their support, bonus and about pages, among others.
You can also access the Play Sensibly page from here. This page is intended to help users identify if they have a gambling problem, and to keep themselves safe. It even offers links to support sites and self-regulation tools, giving you a place to get help if you need it.
In addition, you can change your location through a drop-down menu at the very bottom. These include:
- New Zealand
- The United Kingdom
There’s also a “Rest of World” option for any countries that don’t appear on the list.
Perhaps the most notable part of the site is its simple layout. There’s not actually that many pages, if you don’t count the individual games. Everything is laid out in a way that’s easy to find, and you never have more than ten links to other pages in sight at a time. This, alongside the search bar, makes it far easier to navigate than some other casino sites.
Dunder Casino offers over 600 different games, spread across several different categories. This ranges from things like blackjack and roulette to slots and live games. You can narrow a search down to a certain type if you’re only there for a particular kind of game. The majority of these games are from well-known developers and brads, such as NetEnt. They’re all high-quality and well-designed, with very few technical issues or faults.
This is actually quite impressive, since the casino hasn’t been around that long. Many newer brands struggle to build a roster of games people want to play, but this is a clear exception.
There’s seven different video poker games on offer, as well as eight variants of roulette. There’s also sixteen jackpot-based games and a further six versions of standard blackjack. Even if you don’t like slot games, that’s a lot to choose from. This kind of variety makes for a much better experience in the long-term.
There’s also a handy “Recommended Games” section on the main games page. This is a good place to start if you’re using the site for the first time, and gives you an idea of what to expect.
Both experienced and first-time players will find something they enjoy here. The same can be said for casual and hardcore players, or really any other type of gambler. If you find a certain game you like, you can get back to it easily with a search, or try out something similar instead. The way that bonuses are earned (as explained later), makes it easy to stick to one game and not miss anything.
In Other Countries
- Dunder Casino’s games can’t legally be played in the following countries:
- American Samoa
- French Guiana
- French Polynesia
- French Southern Territories
- French Southern and Antarctic Territories
- Hong Kong SAR China
- Marshall Islands
- Northern Mariana Islands
- Puerto Rico
- South Africa
- U.S. Minor Outlying Islands
- U.S. Miscellaneous Pacific Islands
- U.S. Virgin Islands
- United States
Their games and services are legal outside of these countries, and work as expected. If Dunder Casino ever mistakenly locks your account based on location, contact support.
There are multiple ways to contact Dunder Casino’s support team. The first is using the live chat, which is open for most of the average workday and night. You can also email them directly, which obviously doesn’t have any time restrictions. While there’s no 24/7 support available, you can continue to contact them until just past midnight. The staff are quick to respond, and will try to resolve the issue as fast as possible.
While there’s no telephone line for calling the casino, their live chat makes up for it. You can also email screenshots to them if they need proof or confirmation of a certain issue.
The site also has a useful FAQ section that provides quick answers to common questions. It covers everything in a good amount of detail, including deposits and withdrawals. This can be a good place to turn if you don’t want to contact support to fix a minor problem. It’s also a good way to get used to how the bonuses and promotions work.
Dunder Casino has a range of bonuses that players can earn and use. These can come from promotional deals, milestones or giveaways, among other places. Generic bonuses might include deposit bonuses, free spins, and extra wager money. Each time you earn one, it’ll be given to your account automatically, and you’ll get an email or text about it.
Unlike a lot of casinos, you can actually choose if you want the bonus or not, and when to use it. For example, if you’re only betting a small amount of money and don’t want to waste a big deposit bonus, you can leave it. This is also great for people who just want to gamble without any of the complications of modern gaming.
The welcome bonus is the main one you’ll see, and it includes multiple sub-bonuses, such as:
- 100% match bonus on your first deposit (up to $50)
- 200 free spins on Starburst with your first deposit
- A 50% bonus on your second deposit (up to $100)
- A 25% bonus on your third deposit (up to $150)
- A 25% match bonus on your fourth (up to $300)
There are also various random bonuses that the casino puts out, such as free spins on specific games. These are accessible to everybody, but are often retired and replaced eventually.
Dunder Casino has no rewards system, with bonuses being given out at random. There’s no VIP system in place, either, so every player has the same odds and limitations. This can be either a good thing or a bad thing depending on the kind of player you are. Regardless, this means that every game and feature is available to every player. You aren’t under pressure to pay more money, and there aren’t hidden games locked off from new players.
This is rarely mentioned in any Dunder Live Casino reviews. It’s possible that most of their customers simply don’t care about a reward system. As long as the games are good and everything is fair, there’s nothing stopping you from having fun.
As mentioned earlier, you can use boosts you get at any time, and you aren’t forced to use them at all. This makes it a kind of rewards system in its own way. The longer you’ve had an account, the more you’ll accumulate, and you can choose whether or not you want them. While you won’t necessarily earn them for spending money, you’ll still pick them up every so often.
Site security is always important, and Dunder hasn’t forgotten that. Everything is encrypted properly, especially personal data. Not only is your information safe, but it can’t be accessed by anybody who’s not authorized to access it. Support is quick to shut down any strange actions they see, stopping stolen accounts. If you think your account has been compromised, you can contact them to speed this up even further.
Dunder Casino is fully licensed by two major regulatory bodies. This shows that they’re completely fair to their customers. You aren’t at any risk of being cheated or playing a rigged game. While very few casinos do these things, it’s always easier to trust them when they can prove it.
While there are no built-in tools to stop addiction, they still provide resources to help. This, unfortunately, means that you can’t use them as an extra layer of security. Still, the existing features should be enough to keep you safe from any threats to your account.
- Excellent game selection with a lot of variety.
- Responsive support, both through live chat and email messages.
- Bonuses are handed out often, and you don’t need to use them immediately.
- Easy-to-use site design.
- Provides resources to help with safe, responsible gambling.
- No VIP system, meaning that you don’t need to pay for extra features.
- Certified as a fair, non-rigged casino.
- No VIP system or extra membership to help you earn boosts and bonuses.
- No way to contact support 24/7.
- No telephone number for the support team.
- Restricted in a large number of countries.
How Trustworthy Is It?
Overall, most Dunder Casino reviews show that it’s a fairly trustworthy gambling site. However, there are some reports of issues getting account problems resolved. While most of them were solved properly, there are some that apparently didn’t get fixed. This, combined with the lack of 24/7 support, drags it back down slightly.
On a 1-10 scale, Dunder is somewhere around an 8. While there’s nothing wrong with the site or its games, the support could use improvements. Still, it provides resources to prevent gambling addiction, which is a nice gesture.
It’s clear that the casino has its heart in the right place. It seems that it just hasn’t got the infrastructure set up for an ideal support system. If you’re a casual player, this likely won’t bother you, but it can make some more hardcore gamblers worried. When it comes to account safety and security, you want the best you can get.
So is it worth gambling at Dunder Casino? Definitely. Your average Dunder Casino review will mention the excellent games and service. As long as you don’t mind a few limitations, it’s a great place to try out a range of new games at your own pace.
By Zehn Games