Lucky Nugget Casino appeared all the way back in 1998. This has given it over two decades to build a great reputation and gather plenty of reviews. But does it actually hold up to its status, or is it not worth your time and money?
The Player Experience
Lucky Nugget Casino review posts mostly focus on its features, but the design matters. It’s quite vibrant, using a lot of interesting backgrounds and colorful dividers. In fact, it’s rare to see a page that looks boring, generic or bland. Getting around is also really easy, and there’s plenty of labels to help you navigate each page.
The entire casino is available in multiple languages, including:
The casino’s site works well on mobile devices, functioning similarly to the desktop. It has an App that allows you to play their games off the website, though you still need an internet connection.
Lucky Nugget offers a range of games, from basic slots to video poker and table games. While it’s a more limited selection than other casinos, it’s also much more refined. You have blackjack, poker, roulette, and slots, along with some live games, to enjoy. All of them are accessible as soon as you have an account, no extra steps required.
There’s not much else to say about the games, other than that they’re high-quality. Most of them come from Microgaming, who is one of the most reliable developers in the industry.
In Other Countries
Since it’s a real-money gambling casino, Lucky Nugget Casino is restricted in:
- The Czech Republic.
- France & Outlying Territories.
- Hong Kong.
- North Korea.
- The Philippines.
- South Africa.
- USA & Outlying Territories.
- The United Kingdom.
Remember that local laws still take effect, even if you’re not in a restricted country. This could mean that certain terms and conditions or transfer methods are different.
The customer service offered by Lucky Nugget Casino seems to be generally quite good. Most Lucky Nugget Casino review writers had no problems with it. One of the biggest issues is that it can be hard to tell if you’re properly verified. According to one user, the verification process is only confirmed if they email you. If they forget to, you won’t know until you try the site again yourself.
In terms of attitude, reviews seem to differ. Some players say that the staff is friendly and helpful, while others say the opposite. This could simply be due to the different staff members on duty, though. The lack of any reports of consistent poor behavior makes them seem like rare cases.
Withdrawals are slow, but handled well. Some players can’t stand the delays, but this is more of a personal problem than a site-wide one. These delays may be due to the transfer methods used, or the country the player lives in. It’s hard to know for sure, since many Lucky Nugget Casino review summaries are vague about this.
Support is available through phone calls, emails and a live chat system, 24/7. The site also has an FAQ section for answering smaller common questions.
In terms of banking options, Lucky Nugget has quite a few. You can use a range of e-wallets and cards to deposit and withdraw money. However, withdrawals are still more limited, so you won’t necessarily be able to use the same one for both. Withdrawal times can take a while, with some taking as long as 72 hours just to process. Even e-wallets can take a day or two to receive money, which is slower than many other casinos.
There’s also a withdrawal limit of 4,000 Euros per week. This is automatically adjusted to your exchange rate, so it can vary based on your currency.
Unlike many casinos, Lucky Nugget actually has its own blog. It’s mainly used to talk about new games, but there’s also some interesting original content on it. It’s nothing major, but it’s a nice addition for people who want to know about what’s being added.
Some of the other posts are about other casino-related news, or just written for fun. If you’re a big fan of the casino life, it can be a nice place to learn new things. Some are even about non-casino topics, and make for a nice distraction when you’re done playing.
Lucky Nugget Casino has a good range of security features. The most obvious is the verification system, which is able to stop identity thieves. It also helps protect underage gamblers by preventing them from signing up. The entire site is protected with 128-bit SSL encryption, meaning that all your data is safe.
The games themselves are all certified by eCOGRA, meaning that there’s no rigging or poor odds. You’re always up against fair chance, and none of the games are weighted against you. This is a good thing for any gambler, not just inexperienced players.
- Good game variety.
- Nice blog page.
- Available in multiple languages.
- Good site design.
- Slow withdrawals.
- Some complaints about the support staff.
How Trustworthy Is It?
It’s not easy, to sum up a Lucky Nugget Casino review with a number, but out of 10, the casino probably gets an 8. It’s a great experience and it has a wide variety of games, but the withdrawals are slow. It’s not unsafe or risky, but not having access to your money can be annoying. The accounts of the support staff being both helpful and unhelpful are also odd.
Lucky Nugget seems like a great casino overall, but you might still want to throw some caution into the wind. It’s not likely anything bad will happen, but you never know. It’s good to be prepared, just in case.
By Zehn Games