Introduction

If you’re looking for a new casino to try out, you might have heard of Spin Palace Casino. This online casino has been around for well over 15 years at this point, and it is a relatively popular online gambling option. But is it any good? Below, you’ll find our Spin Palace Casino review, breaking down all of the major features that you might need to be aware of about this online casino. Is this a good online casino to try, or one to avoid? Read on to find out more in our Spin Palace online casino review.

What is Spin Casino?

Spin Casino is a long running online casino based in Malta, and has been running since 2001. This casino is run by The Palace Group, a company also known as Buffalo Partners in some locations. There are a number of features of this casino that users praise, but also a number of concerns that you should be aware of. The potential rewards of this casino are high, and there are many different games available, but there are several limitations on winnings, deposits, and withdrawals to consider, as well as the reputation of the company behind the casino. 

Spin Casino games

Spin Palace Casino offers a wide range of games to customers, with a library of over 400 different playable games. These are powered by Evolution Gaming and Microgaming, two of the best known and most reputable companies out there. There are many online video slots available, as well as live blackjack, poker, and various other well known live casino games familiar to users from traditional land based casinos. 

Spin Casino welcome bonus

Spin Palace Casino currently offers a welcome bonus to new users of a 100% deposit match, up to a maximum of $400 in bonus credits, with a wagering requirement of 50x on slots and parlor games on this site. The minimum deposit for this is $20, and the rewards are gradually earned as new players meet the playthrough requirements on specific games, all in increments of $10. 

There’s also a loyalty system in place with Spin Palace Casino, in which every $10 wagered earns 5 points. 5000 points can be redeemed for $10, but points expire after 90 days if they are not used. It’s not the biggest and most generous system out there, but it’s a nice bonus for dedicated frequent users. 

Spin Casino customer service

Spin Palace Casino offers live chat, a toll free customer support phone line, and access to a customer support email. Most spin palace casino reviews report these customer service lines being difficult to access, unresponsive, and generally not particularly helpful. It’s a good range of support options, but that means very little if they do not answer queries promptly and effectively!

Trustworthiness

Unfortunately, The Palace Group is not a trustworthy casino company. Despite a good history, in recent years this brand has performed very poorly.

 This brand has shown a willingness to change marketing agreements with their partners and to take advantage of customers in a range of ways. This means that we would advise avoiding Spin Casino as well as all other The Palace Group online casino sites. 

Pros

  • Spin Casino games can be played on computers, tablets, iPhones, Android phones, and a range of Blackberry devices
  • Over 400 games are available from Spin Casino
  • Game development partners include Microgaming and Evolution Gaming
  • Downloadable casino client option is also available
  • Live dealer casino table games are playable at Spin Palace Casino

Cons

  • Cashouts from Spin Casino can take up to 7 business days, which is unfortunately very slow.
  • The Palace Group is an untrustworthy casino company with a reputation for taking advantage of users
  • Withdrawal and deposit amounts have a number of maximum and minimum limitations placed on them
  • Only certain countries are supported by Spin Casino, and it’s a very restrictive list!

Conclusion

Thanks to the dubious business practices of The Palace Group or Buffalo Partners, we cannot recommend this online casino. Their treatment of marketing business partners is very sketchy, and we would advise caution when interacting with this company. It’s also so heavily limited in terms of which countries can access the site and play games there, which further restricts the options and makes this casino site inaccessible to the majority of potential users. 

The games on this casino site may look promising, but the company behind it is questionable enough that we would recommend being cautious around this site. There are many better online casinos out there, and you should be able to find something to appeal to your personal preferences and tastes. 

Spin Casino Review Details

5.0 rating
Zehn Games Canada
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